Avero Single Server Mentoring™ combines data-driven insights with personalized coaching to improve under-performing servers and enhance overall customer experience. Avero Single Server Mentoring allows you to:
- Identify under-performing staff for individual coaching.
- Uncover best practices & make them part of your training program.
- Increase sales & tips through targeted training & high-impact menu items.
- Develop a sales-oriented culture & close service gaps within your staff.
The methodology that powers Avero Single Server Mentoring has been verified by Dr. Sheryl E. Kimes of the Cornell University School of Hotel Administration and Hospitality Research. It provides just the right amount of information to restaurant managers so that they can effectively coach servers, offering constant visibility so that you can hold your managers, servers and even Avero accountable for proven results. To date:
- 10,000+ servers have graduated from the program
- Avero clients have generated over $40M in incremental sales
- Avero clients have achieved a 3x ROI