The world is changing and the volume of customer conversations and channels where you find them is growing exponentially. As Warren Buffet says, it takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.
Introducing AveroBuzz, our newest solution for the hospitality industry to help manage social media, engage with customers, and manage your online reputation. Our innovative tools give you mission control to:
- Improve your productivity and save time with centralized Mission Control for all online customer interactions
- Seamlessly connect and manage all your social media accounts: post content, retweet, like, favorite or follow from one centralized location
- Monitor all online conversations about your brand and at your winery or tasting room in one, consolidated and easy-to-use dashboard - in real time
- Configure custom searches to monitor mentions of your winemaker, wines and other key terms
- Get a full 360° view of your customers with powerful insights into their interests, past conversations with you and wine mentions online
- See what customers are saying and doing at or near your property in real time, using our innovative geo-fencing technologies
- Combine social insights with order history data for a truly comprehensive customer view via ecommerce integration
- Quickly gauge the health and activity of your social media accounts with our suite of analytics tools.
To learn more about AveroBuzz, contact us today!